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You can order as many articles as you like for a small shipping charge per order to an Australian adress. In some cases, not all articles in your order are ready for dispatch at the same moment and can also be supplied individually. The estimated shipping times after the order has been shipped using the shipping option you have selected.
All our estimations are on working day basis and do not include dispatch and shipment on public and weekend. Express is not available for all products. You' ll find that each page on the website contains an estimate of the date of shipment for Saver and Express deliveries, if available for that one.
You will find on the products page how long it takes to ship an article in excess of the expected date of shipment. Shipping times vary depending on the state of your items in our stock. Ordering from the vendor, approximate times of receipt to the store are 5-14 working day.
All our estimations are on working day basis and do not include dispatch and shipment on public and weekend. Anticipated date of shipment is the day on which your order arrives at the place of shipment of your choice. Deliveries of articles that are not readily available are continuously subject to estima.
Our estimations are always quoted on working day basis and are assuming that we do not ship on public and weekend dates. Standard Australia Post usually ships within 2-10 workingdays from the date of shipment. Note that the lead times may differ depending on the region of destination and may take longer than originally anticipated for various reason.
In case you have not arrived within the expected time, we recommend that you check with your nearest postal service first, as the package may be waiting for you to pick it up there. If, after contacting Australia Post, you have not obtained any information, please do not hesitate to ask us to verify that the shipping information we hold is inaccurate.
You will receive the tracking number together with the bill by e-mail at the moment of dispatch. Note that the shipping times may differ depending on the region of destination - the estimated shipping times are usually 1-2 workdays. If you have any questions regarding the shipping of your order, please call Star Track Customer Service at 13 23 45 - and provide the above tracking number.
If, after contacting Star Track, you have not been provided with any information, please do not hesitate to ask us to verify that the shipping information we have stored is inaccurate. The cost of shipping internationally is listed below. When your order exceeds 1.0 kg, we will inform you of the shipping costs and ask for your consent before you place your order.
There may be a charge for sending orders to a secluded area. In case of an erroneous order destination and shipment, please be aware that the shipment destination can only be changed after the order has been sent back, according to the chosen shipment options.
In case your order has not yet been dispatched, you must e-mail Dymocks Online to report the mistake and request a new one. When your order has the postage paid or" shipped" state, we cannot warrant any changes in shipment information.